Privacy
SaleBuddy™ Privacy Policy
Last Updated: June 2026
Ridgeline Studio, LLC ("Ridgeline Studio," "we," "our," or "us") operates SaleBuddy™ (the "Service").
This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.
By using the Service, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Account credentials
- Sale names and details
- Sale addresses and event information
- Seller information
- Transaction information
- Notes and descriptions
- Photos, files, signage assets, and other uploaded content
- Communications sent to us
Information Collected Automatically
When you use the Service, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage activity
- Referring websites
- Pages viewed
- Date and time of access
Analytics Information
We may use analytics tools and service providers to better understand how users interact with the Service and to improve the user experience.
2. How We Use Information
We may use information to:
- Provide and operate the Service
- Create and manage user accounts
- Authenticate users
- Process transactions and sale-related information
- Generate reports, summaries, and calculations
- Improve and develop new features
- Respond to support requests
- Detect fraud, abuse, or security issues
- Comply with legal obligations
- Communicate with users
3. Email Communications
We may send:
Service Communications
Including:
- Account verification emails
- Password reset emails
- Security notifications
- Service updates
- Administrative messages
Product Communications
We may also send product announcements, feature updates, educational content, and marketing communications.
Users may opt out of marketing communications at any time using unsubscribe instructions included in those communications.
Users may continue to receive essential service-related communications even if they opt out of marketing emails.
4. User Content
The Service may allow users to create, upload, store, and share content, including:
- Sale information
- Seller information
- Transaction records
- Photos
- Files
- Generated content
- Signage assets
You retain ownership of your content.
We process and store content solely to provide, maintain, improve, and support the Service.
5. Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers that help us operate the Service, including providers that support:
- Hosting and infrastructure
- Authentication
- Analytics
- Email delivery
- Payment processing
- Customer support
We may also disclose information:
- To comply with legal obligations
- To protect our rights or property
- To investigate fraud or security concerns
- In connection with a merger, acquisition, financing, or sale of assets
6. Third-Party Services
The Service may integrate with or provide links to third-party services.
Examples may include:
- Venmo
- Payment processors
- Analytics providers
- Authentication providers
Your use of third-party services is governed by the privacy policies and terms of those services.
We are not responsible for the privacy practices of third parties.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Provide the Service
- Maintain user accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
We may retain certain information after account deletion where required by law or for legitimate business purposes.
8. Security
We use reasonable administrative, technical, and organizational measures designed to protect information.
However, no method of transmission over the internet or electronic storage system is completely secure.
We cannot guarantee absolute security.
9. Children's Privacy
The Service is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
10. United States Users
The Service is intended for users located in the United States.
If you access the Service from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.
Information may be stored and processed in the United States.
11. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Access information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing activities
To exercise these rights, contact us using the information below.
We may need to verify your identity before fulfilling requests.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may provide notice through the Service or by email.
The updated Privacy Policy will become effective when posted.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise privacy-related rights, please contact:
support@salebuddyapp.com